Telegram support
The fastest route for both sales and technical questions, typically answered within 5 minutes.
@NexScrm1kf Contact us
Questions? Answered in about 5 minutes
Pre-sales selection, port expansion, enterprise requirements or a technical issue — Telegram reaches the team directly, around the clock.
- 5 min
- Average response
- 24/7
- Coverage
- EN / 中文
- Languages
- 1 day
- Email reply
For partnerships, invoicing and data requests. We reply within one business day.
[email protected]Documentation
Self-serve guides for installation, sign-in, translation routes and counter configuration.
Open docsFor support issues, sending your account details and a screenshot up front saves a round trip.
FAQ
Support and contact FAQ
How do I get technical support?
Message @NexScrm1kf on Telegram to reach the support team — typically answered within 5 minutes during working hours. You can also email [email protected].
Is there a free trial?
Yes. The free trial includes 5 ports, 5,000 translation characters and 3 days of access. Sign up and start immediately, no credit card needed.
Which channels does NexScrm support?
WhatsApp, Telegram, LINE, Facebook, Messenger, Instagram, TikTok, X (Twitter), Zalo, Discord, Skype, Google Voice, Signal and more — 20+ in total.
How can I become a partner?
Contact the business team via Telegram @NexScrm1kf with your scenario and preferred model, and we will put together a detailed proposal.
How do I buy more than 100 ports?
For volumes above 100 ports or private deployment requirements, contact us for a tailored quote and deployment plan.
Or just try it first
The free trial gives you 5 ports and takes about a minute to set up — no sales call required.
No credit card required · @NexScrm1kf on Telegram, around the clock