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About us

Connecting the world, empowering communication

The story and vision behind NexScrm: language should never be a barrier to business.

Our story

Founded in 2020 and headquartered in Singapore, NexScrm is a technology company specialising in cross-language social media customer relationship management. We believe language should never stand between a business and its customers.

Today NexScrm serves over 12,000 businesses, supporting millions of cross-language conversations every day across 200+ languages and 20+ social platforms.

12,000+
Businesses served
200+
Languages
20+
Channels
2020
Founded

Mission and vision

Our mission

Remove language barriers so every business conversation across the globe runs smoothly. We build the tools that help companies form deeper customer relationships in international markets.

Our vision

To be the leading cross-language social CRM platform, so any business can communicate seamlessly with customers in any language.

Core values

These define who we are and how we create value for customers

Users first

Our users' success is our success. We listen, understand and exceed expectations.

Continuous innovation

Embrace change and push the boundaries of communication with AI and current technology.

Integrity

Built on trust: we protect user data and invest in long-term relationships.

Pursuit of excellence

Quality in every line of code and every feature we ship.

Global outlook

Think globally, act locally — serving businesses across every border.

Collaboration

A diverse, inclusive culture where collaboration beats individual effort.

Company information

Legal entity
NexScrm Technologies Pte. Ltd.
Headquarters
Singapore
Registered address
24 Sin Ming Ln, #04-91 Midview City, Singapore 573970

Ready to get started?

Talk to us about how NexScrm fits your global communication workflow.

No credit card required · @NexScrm1kf on Telegram, around the clock